Why the metaverse experience isn’t quite a CX revolution yet
While the metaverse isn’t yet the CX experience we’ve been waiting for, emerging tech is already changing how customers interact with brands. https://bit.ly/3gcbaz6
Cybercriminals are launching more severe ransomware attacks, with a 94% increase in attacks on healthcare organizations last year. https://bit.ly/3TLg2xR
Cybersecurity training and upskilling provider RangeForce announced it has raised $20M in funding for a solution to mitigate human risk. https://bit.ly/3JlDRJh
To address the moral conundrums around generative AI we must understand how it can create positive change, and where it may fall short. https://bit.ly/3WQbhoB
